Skip to main content
Promo Credits FAQs
Updated over a week ago

What are Sweet Promo Credits?

Sweet Promo Credits, also known as Promotional Credits, are time-limited Offers provided to eligible, qualifying users on the NHL Breakaway platform, at all times subject to additional Terms. They can be used for 1:1 value purchases, meaning each dollar in promo credits can be used to cover one US dollar of the purchase price up to the designated amount of promo credits in the Offer Each Offer is limited to one per invited verified registered user in good standing.

Where can I use Promo Credits?

Promo Credits can only be used on the NHL Breakaway platform for eligible purchases at checkout.

How can I use Promo Credits?

You can use Promo Credits during checkout on the NHL Breakaway platform for purchases (including applicable fees) equal to or less than the total value of your Promo Credits.

After clicking “BUY NOW” for your intended purchase, select “Promotional Credit” from the payment method dropdown.

Can I use Promo Credits for partial payments?

No, Promo Credits cannot be used for partial payments. They must cover the entire purchase amount of a single transaction, including fees, or they cannot be applied. There is no balance after use, and the entire promo credit is automatically forfeited after first use.

Can I combine Promo Credits with my Sweet Balance?

No, Promo Credits cannot be combined with your Sweet Balance. They can only be used independently for one-time purchases.

Can I withdraw Promo Credits as cash?

No, Promo Credits cannot be withdrawn as cash. They can only be used for one-time purchases on the NHL Breakaway platform.

Can I transfer Promo Credits to another user?

No, Promo Credits are non-transferable and can only be used by the account holder who received them.

Do Promo Credits expire?

Yes, Promo Credits are available for a limited period only. Unless otherwise expressly set forth by Sweet in any written Offer, they expire 30 calendar days after being offered. To ensure you utilize them before they expire, be sure to check the expiry date in the email you received.

How do I check if I have any Promo Credits?

To view your available Promo Credits, if any, select “Edit Profile” from the dropdown menu on NHL Breakaway and scroll to the bottom of the page.

Are there any restrictions on what I can purchase with Promo Credits?

Yes, restrictions apply to all Offers and Promo Credits. Promo Credits can be used for authorized purchases on the NHL Breakaway platform, which at all times remain subject to the Terms of Use.

Are Promo Credits refundable?

Promo Credits, once used for an eligible purchase, cannot be reversed or returned. In other words, once you use Promo Credits to make a qualifying purchase, the transaction is considered final, and the credits cannot be refunded.

Did this answer your question?